Frequently Asked Questions
CARPET CLEANING
We recommend professional carpet cleaning every 12 to 18 months for optimal maintenance.
Yes, our products are safe and environmentally friendly, ensuring a healthy space for your family and pets.
Our powerful extraction process facilitates quick drying, usually within a few hours.
Yes, we stand by the quality of our services. If you're not satisfied, we'll work to address your concerns.
Clear the areas to be cleaned of any personal items and move lightweight furniture. Our team will take care of the rest to ensure a hassle-free experience.
Upholstery Cleaning
We clean a wide range of fabrics, including silk, wool, cotton, and synthetic materials, tailoring our approach to each fabric type.
The duration depends on factors such as the size of the furniture and the extent of cleaning needed. Generally, it ranges from 1 to 2 hours.
Yes, we provide protective applications like SuperShield Plus to safeguard against spills, stains, and wear.
Our advanced cleaning methods are effective against a variety of stains, although complete removal depends on factors such as stain type and age.
Yes, we offer a deodorizer application to neutralize odors and leave your upholstery smelling fresh after cleaning.
Tile & Grout Cleaning
Yes, we offer color sealants to restore your grout to a uniform color or even change it completely for a fresh look.
We use a clear grout sealant, creating a protective barrier against spills and spots, preserving the longevity of your grout.
We advise against using bleach and harsh chemicals, as they may break down grout and sealants. Opt for our professional, safe cleaners.
Our process removes an average of 96.5% of common household allergens, promoting a cleaner and healthier environment.
Your tile and grout will typically be dry within a few hours, ensuring minimal disruption to your daily activities.
Hardwood Floor Cleaning
Yes, our technicians are trained to clean various hardwood floor types, including solid wood, engineered wood, laminate, LVT, and linoleum.
Our process includes inspection, furniture moving, vacuuming, deep cleaning with our patented equipment, and a final inspection for your satisfaction.
Typically, hardwood floors dry within a few hours after our cleaning process.
Yes, we have specialized cleaning solutions and equipment to address deep stains and restore the natural beauty of your hardwood floors.
Yes, we offer a fast-drying maintenance coat to help extend the life of your hardwood floors and keep them cleaner for longer.
Air Duct Cleaning
Symptoms include increased dust, mold growth, musty odors, and respiratory issues. Visible dirt around vents is another indicator.
Yes, post-renovation cleaning is crucial to remove construction debris, dust, and pollutants from the air ducts.
Our technicians perform a thorough inspection to assess the condition of your air ducts, providing insights into their cleanliness and potential issues.
Yes, removing dirt and debris from air ducts enhances HVAC efficiency, promoting better airflow and reducing energy consumption.
The duration varies based on factors like the size of the system and the level of contamination but typically takes a few hours.
Natural Stone Cleaning
Yes, our customized approach caters to various natural stones, adapting methods to each stone's unique characteristics.
Yes, our premium color sealant can restore grout to a uniform color or change it entirely.
No, we avoid acidic agents and use stone-friendly solutions to protect the integrity of your floors.
Yes, our process ensures durability, and we recommend using floor mats in high-traffic zones.
Absolutely, you can request combined services during your appointment for comprehensive cleaning solutions.
Oriental Rug Cleaning
Yes, our cleaning process is designed to be safe for a variety of oriental rug materials, ensuring a gentle yet effective cleaning.
SuperShield Plus is our protective treatment offering stain and soil resistance, extending the life of your rug and making it more resilient to spills.
Yes, we provide convenient pick-up and delivery services, ensuring a hassle-free experience for our customers.
The duration depends on factors like rug size and the extent of cleaning required. Generally, it takes about 7-10 business days.
We recommend moving smaller, breakable items. However, our team can assist with moving larger furniture as part of our service.
Car, Boat & RV Cleaning
Yes, our cleaning services cover a variety of flooring materials in RVs, including carpet, hardwood, stone, tile, and grout.
Absolutely, our cleaning solutions are designed to be safe and effective for cleaning sun and water-resistant fabrics such as acrylic, polyester, olefin, and vinyl.
The duration depends on factors like the size of the vehicle and the extent of cleaning needed. Generally, it takes about 2-4 hours.
Yes, we offer cleaning services for convertible car tops to remove dirt, stains, and maintain their appearance.
Our expertise includes addressing issues like color loss, and we can recommend suitable solutions during the cleaning process.
Commercial Cleaning
Yes, we offer one-time cleaning services to accommodate special occasions, events, or specific cleaning needs.
Our commercial cleaning services cover a comprehensive range, including offices, common areas, restrooms, breakrooms, and more.
Certainly, our approach is highly customizable. We tailor cleaning plans to meet the unique needs of each business.
Our services are versatile and cater to a wide range of businesses, including offices, retail spaces, educational institutions, healthcare facilities, and more.
Our quality control measures include thorough inspections, regular training for our cleaning professionals, and open communication to address any client concerns promptly.